We weren’t able to connect to the
Store - Error windows8
Here is what the error message looks like in Windows 8:
Method 1 – Check Date & Time
The first thing you need to do is make sure the date and
time on your Windows 8 PC is set correctly. You will not be able to connect to
the store if your system time is not accurate. You can fix the time by opening
the Charms bar (Windows Key + C) and then typing in Date and Time.
Now you can click Change date and time to set the
system to the correct time. Also, make sure you’re set to the correct Time Zone
also.
Or you can click on Internet Time, click on Change
settings and then click on Update now. This will automatically sync
your computer with time.windows.com.
Now try to open the Windows Store app and see if you are
able to connect.
Method 2 – Proxy Server
the other thing you want to check is if the system is
going through some proxy server. If it is, you can try to disable the proxy
server and see if that lets you connect to the store. You can do this by
clicking on the gear icon at the top right, then clicking on Internet
Options.
Let me go ahead and change the
setting proxy in order to resolve this issue. Please stay online.
Then click on the Connections tab and click on the
LAN Settings button.
Go ahead and uncheck the Use a proxy server for your
LAN box.
Now try to connect to the Windows Store and see if it
works. If not, keep reading.
Method 3 – Log Off/Use Local Account
The next thing you can try is logging off your account
and then log back in, especially if you are using a Microsoft account. Also, go
to https://login.live.com/ and make sure you can login with your
Microsoft credentials. If you are locked out for any reason like your password
being hacked, etc, then you will have to restore access to your Microsoft
account and then login again in Windows 8.
The other thing you can try is
to switch from a Microsoft account to a local account and then try to open the
Windows Store. You can do this by going to the Charms bar, clicking on Settings,
then clicking on Change PC Settings and then clicking on Users.
Referral Web Links:
www.microsoftlivesupport.com
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