Windows 7 Black screen with cursor hangs

STEPS:
1. Boot up as normal, and wait until you see the cursor on the black screen
2. When you’re booted, press Ctrl+Alt+Del
3. In the Processes tab of the Task Manager, find explorer.exe

4. If you find one, right-click it and select End Process
5. Select File → Run
6. Enter explorer and press Enter – the desktop should show up
7. After it has finished loading, reboot
8. This time, your desktop will show up without the black screen

If the issue is still not fixed, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts or you can check with your local technician to get the problems fixed with very high priority.